Starting at $325 per user, per month.
Our core offering sets the standard in every account. What moves that rate, and what sits outside it, is all on this page.
Estimate your monthly fee.
Estimating your costs is easy. Billing headcount includes users, server operating systems, and any system that needs monitoring, patching, backup and support. Two onsite servers and one cloud server is three users.
Move the slider and see where your firm lands.
- Staff
- Principals
- Outside consultants
- Trusted contractors
- Servers, onsite or cloud
Staff, principals, consultants and contractors with accounts, and every server: all of them count.
$4,225/ month
13 × $325
At 13 users the per-user rate applies in full. Licensing is billed separately, at list price, as its own line.
Twelve things, in every account.
A five-person fund and a thirty-person fund start with the same core standards. Your specific environment and custom needs determine whether anything additional needs to be scoped.
Security
What keeps your environment defensible.CyberShield Cybersecurity Program
The full security program, reviewed and kept current against new threats, not set up once and left to age.
Managed Antivirus & Malware
Detection and response on every managed device, backed by a security operations center staffed around the clock.
Identity & Password Management
MFA enforced, single sign-on configured, access reviewed on a schedule, and a managed password vault for every user.
Cloud Security & Management
Sign-in rules, sharing controls and configuration checks on the cloud platform you already pay for.
Day-to-day operations
What people actually feel, week to week.Remote Management
Continuous monitoring across endpoints, servers and network, with every alert routed to a named owner.
Endpoint & Patch Management
Operating system and application updates on a set schedule. Anything that cannot be patched is tracked until it is closed.
Unlimited Remote Support
A 24/7 helpdesk with no per-ticket metering and no hourly clock running behind the conversation.
Two Devices Per User
Laptop and desktop, or office workstation and home machine: both covered under the one user, without a second charge.
Continuity & governance
What holds when something goes wrong.Backup Management
Every backup job is watched, and we prove it works by actually restoring from it, on a schedule, with the results written down.
Microsoft 365 & Workspace Backup
Mail, files and site data copied by a third party and held off your primary cloud. Native retention is not a backup.
Vendor Management
A live record of who your providers are, what they can reach, when they renew and who to call when it breaks.
White Glove Preferred Tech
A single point of contact who already holds the context on your environment, so you are never re-explaining it.
What the rate assumes.
- Microsoft 365 or Google Workspace
- One of the two is required. If you are on neither, moving you is the first project, scoped and quoted before anything else starts.
- Licensing billed at list price
- Unbundled from the rate and billed at list price. You see the software spend and the service spend as two numbers, because they are two things.
- A conventional environment
- $325 assumes an environment like most of the ones we manage. Anything genuinely unusual is quoted higher, and you hear the number before you commit.
What’s not included.
The monthly rate covers managed IT services. Licensing, migrations, major projects and specialized add-ons are quoted separately.
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// automation
Techrobotic
RPA, IA, AI & Azure Automations
Delivered by Techrobotic, our dedicated automation practice, and scoped as its own engagement rather than folded into managed IT.
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// projects
Project
IT Projects
Onboarding, migrations, office moves and new deployments, scoped with a named owner and a completion date before work begins.
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// buildout
Project
MDM Buildout
Standing up mobile device management is a project with a plan and a cutover. Running it afterwards is not billed separately.
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// identity
Project
Advanced Identity Management
RSA and physical security keys. The hardware costs real money per person, so it is quoted rather than absorbed into everyone else’s rate.
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// licensing
Billed at list
Licensing
Microsoft 365, Azure and Google Workspace licensing varies with what you need. Billed at list price and shown as its own line on your invoice.
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// continuity
Monthly add-on
BCDR Device & Subscription
The business continuity appliance and its subscription, sized against your recovery time and data-loss targets rather than a default.
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// advisory
Monthly add-on
Assigned Fractional CIO
A senior technology voice in your leadership meetings and your board pack. Retained separately, because you are booking a person’s time.
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// inventory
Monthly add-on
Physical Inventory & Asset Management
On-site tagging, audit and reconciliation of physical assets, distinct from the digital inventory we maintain continuously.
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// secrets
Monthly add-on
Credential & Secure Note Management
A dedicated platform for shared vaults, secure notes and passkeys, for firms that need more than the password manager included in the rate.
Automation is a separate engagement.
RPA, intelligent automation, AI workflows and Azure automations are delivered through Techrobotic, our dedicated automation practice. They are priced against the process being automated rather than per user. Same discipline, different unit of work.
Questions we get asked.
Answered here rather than saved for a call. If yours is not below, it is probably specific to your environment. Ask us and you will get a straight answer.
Is $325 what we will actually pay?
For most firms, yes. It moves when the environment is unusual: heavy on-premise infrastructure, several entities under one roof, non-standard applications, or regulatory scope that adds real work. You see your number before you sign, not after.
Are there tiers, packages, or an enterprise plan?
No. One offering, with add-ons. Every account gets the same twelve-item list; there is no tier that unlocks better monitoring or faster support.
Add-ons are different work, not a better grade of it: projects, licensing, a fractional CIO, automation through Techrobotic. Each is quoted on its own.
Is there a minimum headcount?
No. A four-person firm can start on day one, and new launches are some of our best work. Below about eight users we quote individually, because at that size your environment tells us more than your headcount does.
Why does a server count as a user?
It is patched, monitored, backed up, secured and answered for at 3am, exactly like a laptop. The work does not shrink because nobody sits in front of it, and it does not shrink because the server is in the cloud. Two onsite servers and one cloud server is three users.
What happens when our headcount changes?
Add a principal, give a consultant an account or stand up a server, and the count moves with it. So does the bill. Nothing is backdated, nothing renegotiated: the rate you signed is the rate a new user is billed at.
What if we have more than twenty-five users?
The rate still starts at $325. Growing does not change that. The estimator stops at twenty-five because beyond it environments are usually complex enough that a real quote beats an estimate. Tell us your count.
Is licensing included in the per-user rate?
No. It is billed at list price, as its own line. Bundled together, you cannot tell whether either number is fair. Separate, you can benchmark both.
Do we have to be on Microsoft 365 or Google Workspace?
Yes, either one, no preference. A known platform is what makes identity, backup and access review enforceable rather than aspirational. If you are on neither, the move is a project we scope before managed service starts.
How quickly do you respond when something breaks?
Support runs around the clock. Anything stopping the firm working, or looking like a security incident, is picked up immediately rather than queued. Response and resolution targets are written into your agreement: commitments, not website promises.
Does the rate cover on-site work?
Remote support is unlimited and resolves most things. On-site visits, asset audits and hands-on deployments are quoted as projects, because they consume a day, not a ticket.
What does getting started look like?
Four steps: assess what you have, agree a written plan, bring the environment under management, hand over to your named engineer.
Most firms are fully managed within 30 days. Onboarding is its own project with a completion date, and the monthly rate starts when the environment is under management, not at signature.
What are the contract terms?
Twelve-month initial term, then thirty days’ written notice. The term exists because onboarding front-loads real work, not to make leaving hard.
Everything we build is yours: documentation, runbooks, asset and vendor records. If you go, you take it with you. An environment you cannot walk out of is not a stable one.
Get your number.
Tell us your staff, your principals, the outside people with accounts, and your servers, and we will come back with your user count and a monthly figure you can put in front of your partners.
Get a Quote