Helpdesk and
End-User Support

Our friendly and experienced team of IT technicians will solve your problems right away, before they become headaches. So that your users can get back to work, fast.

01

Single Point of Contact

Single point of contact so your users get friendly and competent support for their computer and system troubles.

02

Modern Toolsets

Our modern toolset makes it easy to report, record, and track tickets, ensuring timely help and accountability.

03

Team is Fully Trained

In-house team is fully trained on our customer’s unique environments

04

Integrated Software

Client portal and integrated management software make it simple for your team to report issues to our team

Introducing Techromatic Business Care:
a better way to do IT

Business Care is our IT Support solution designed to give today’s businesses the power to easily master IT.

Techromatic Business Care addresses a range of IT needs, including computer maintenance, and technical support for problem-solving and project management.

Helpdesk and End User Support

Helpdesk
& End-User Support

Get a lifeline from our help desk and solve problems right away, before they become headaches. Give your team the confidence of knowing the help they need is always there for them.

  • Email and phone access to enterprise-class IT technicians thru our helpdesk ticket system

  • Support for most IT solutions, including products and services from Apple, Google,  and Microsoft

  • Onsite and offsite support available

Systems Management​

Increase employee uptime and efficiency by ensuring all your computers are up to date, freshly maintained, and free of viruses and malware. Eliminate costly IT support fees due to sloppy systems.

  • Installs security updates and bug fixes

  • Performs ongoing computer maintenance

  • Reduces software crashes and errors

  • Keeps system performance at optimum levels

  • Provides asset management tracking

  • Managed Antivirus ensures all systems have up to date anti-malware software

  • Managed Backup.  We’ll worry about your backup so you don’t have to

System Management