Helpdesk and
End-User Support
Our friendly and experienced team of IT technicians will solve your problems right away, before they become headaches. So that your users can get back to work, fast.
Single Point of Contact
Single point of contact so your users get friendly and competent support for their computer and system troubles.
Modern Toolsets
Our modern toolset makes it easy to report, record, and track tickets, ensuring timely help and accountability.
Team is Fully Trained
In-house team is fully trained on our customer’s unique environments
Integrated Software
Client portal and integrated management software make it simple for your team to report issues to our team
Introducing Techromatic Business Care:
a better way to do IT
Business Care is our IT Support solution designed to give today’s businesses the power to easily master IT.
Techromatic Business Care addresses a range of IT needs, including computer maintenance, and technical support for problem-solving and project management.
Helpdesk
& End-User Support
Get a lifeline from our help desk and solve problems right away, before they become headaches. Give your team the confidence of knowing the help they need is always there for them.
Email and phone access to enterprise-class IT technicians thru our helpdesk ticket system
Support for most IT solutions, including products and services from Apple, Google, and Microsoft
Onsite and offsite support available
Systems Management
Increase employee uptime and efficiency by ensuring all your computers are up to date, freshly maintained, and free of viruses and malware. Eliminate costly IT support fees due to sloppy systems.
Installs security updates and bug fixes
Performs ongoing computer maintenance
Reduces software crashes and errors
Keeps system performance at optimum levels
Provides asset management tracking
Managed Antivirus ensures all systems have up to date anti-malware software
Managed Backup. We’ll worry about your backup so you don’t have to
