Elisa Silverglade

A picture depicting robotic process automation, RPA, in the healthcare industry.

Why RPA Is Essential for the Healthcare Industry

Robotic process automation, or RPA, is an excellent means of streamlining workflows in a wide variety of businesses, and the healthcare industry is no exception. Healthcare organizations in the U.S. and worldwide currently struggle with high costs, stringent regulations, and near-insurmountable workloads.  The healthcare industry faces the difficulty of consistent reporting and arduous paperwork to …

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IT employees providing help desk support.

Help Desk Support: Let Professionals Do the Heavy Lifting

Key Takeaways: End-user support has become an integral part of most businesses. Before deciding whether to invest in a support desk system, you should gain a deeper understanding of what it is and how it can benefit your organization. Outsourcing help desk support allows you to improve response times around the clock at a lower …

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outsourcing IT

Best Benefits of Outsourcing an IT Strategy For Your Business

As companies globally seek to bolster their operational needs, IT spending budgets expect to hit $3.92 trillion. A big driver of this could be the rise in cybersecurity concerns. Information technology drives business growth, as it makes growing feasible. However, what happens if your business does not have the experience or personnel to meet your needs …

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Cloud Computing

11 Reasons Why Your Business Should Use Cloud Computing

The global cloud computing market is currently worth a whopping $126 billion. This makes sense when you consider how convenient, flexible, and secure cloud systems are. If you’re thinking of implementing a cloud system, you likely are wondering about the ins and outs of this network management method. Here, we’re going to talk about the …

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benefits of RPA

10 Proven Benefits of Powering Your Business with RPA

In the Summer of 2020, the pharmaceutical company, Takeda, faced a challenge. Takeda was running a clinical trial of potential Covid-19 treatments. Most clinical trials face a recruitment phase that takes up to two months as recruiters need to: Identify potential participants Gather their contact information Vet them for suitability Fill out the correct paperwork  …

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